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I have an error in the Holding Pen, what should I do?
I have an error in the Holding Pen, what should I do?

What to do with errored events

Neissa avatar
Written by Neissa
Updated over a year ago

What happens in the Holding Pen?

When Events are recorded in MINDA, they go through a number of checks to ensure what's been entered i.e. date, animal number etc doesn't conflict with anything. In some cases if the checks do pick up something, you might receive a warning or error in the Holding Pen.


What should I do?

Errored Events in the Holding Pen will have a small description of the issue. Using this description you can:

  • Resolve the error by editing and updating the Event with the correct details

  • Check that there aren't any conflicting Events in the Holding Pen

  • Get in touch with the LIC Customer Experience Centre on 0800 264 632 if you need further help

Note: To edit Events in the Holding Pen, you'll need to have the correct level of access.

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